About Us

Chopeas was established in 2023 with a simple goal: to provide high-quality products that simplify and enhance life. What began as a small endeavor has evolved into a beloved brand with a dedicated customer base. read more

Offers

UP TO 40% OFF & FREE SHIPPING

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All Products

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FAQ's

Shipping Policy

Chopeas™

We just wanted to inform you that our inventory is not stored in one location. We work with a bunch of amazing designers and private suppliers from all over Europe and the United States. Plus, we have three warehouses located in different parts of the world.

When you order multiple products from us, they may arrive in separate packages and at different times. Don't worry; this is totally normal and nothing to sweat over.

If you have any questions regarding this process, please feel free to contact us. We're here to assist you.

AVERAGE HANDLING AND SHIPPING TIME

PRIORITY PROCESSING: 1-2 BUSINESS DAYS AVERAGE PROCESSING TIME.

UNITED STATES OF AMERICA & UNITED KINGDOM:

1-4 business days average processing time;

6-13 business days average shipping period (the shipping time may be affected by high demand or holidays);

European Union:

1-4 business days average processing time;

6-15 business days average shipping period (the shipping time may be affected if an ordered item is in high demand or during holidays);

CANADA:

1-4 business days average processing time;

12-20 business days average shipping period (the shipping time may be affected if an ordered item is in high demand or during holidays);

OTHER COUNTRIES:

1-4 business days average processing time;

6-20 business days average shipping period (the shipping time may be impacted if one of the ordered items is in high demand)

Please note that delivery times may vary depending on factors such as holidays, location, and the products ordered. Your order may take more than 20 business days to arrive.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Delays

We are not responsible for any delays caused by factors beyond our control, including but not limited to weather, customs clearance delays, or carrier delays.

Contact Us

If you have any questions about our shipping policy, please contact us at chopeas.com@gmail.com

Order Tracking

At Chopeas, we understand the anticipation of waiting for your order to arrive. That's why we provide comprehensive order tracking every step of the way. From the moment your purchase is confirmed to its arrival at your doorstep, you can easily monitor its progress. We believe in transparency and convenience, ensuring you're always in the loop and can eagerly anticipate the arrival of your innovative kitchen products.

Customer Support

At Chopeas, our commitment to your satisfaction doesn't end at checkout. Our dedicated customer support team is here to assist you every step of the way. Whether you have questions about our products, need help with an order, or simply want to provide feedback, we're here to listen and support you. With prompt responses and personalized assistance, we strive to make your shopping experience seamless and enjoyable. Your culinary journey is important to us, and we're here to ensure it's nothing short of extraordinary.

Returns and Exchange

Chopeas ™

Returns and Exchange Policy

We offer a 30-day refund policy. Please note that we are not liable for lost packages.

To be eligible for a return, your item must be in its original packaging, with tags attached and accompanied by a receipt or proof of purchase.

If you want to return an item, please contact us first to request a return shipping label and receive instructions on how and where to send your package. Any items sent back to us without approval will not be accepted.

Please note that we do not accept returns for items purchased on sale or gift cards. We apologize for any inconvenience this may cause.

Damages and issues

Please inspect your order upon receipt and contact us immediately regarding any defects, damages, or incorrect items, so we can promptly address the issue.

Exchanges

The quickest way to get what you want is to return the item and purchase the new item separately once the return is accepted.

European Union 14 day cooling off period

If you are shipping merchandise into the European Union, you have the right to cancel or return your order within 14 days, with no need to provide a justification. To initiate a return or cancellation, your item must be in the same condition as when you received it, and include all tags and original packaging. Additionally, you will need to provide proof of purchase or a receipt.

Refunds

We will notify you as soon as we receive and inspect your return. After it's been inspected, we will let you know if your refund has been approved or not. If your refund is approved, it will be automatically refunded on your original payment method within 10 business days. Please note that sometimes it can take a little while for your bank or credit card company to process and post the refund. In case it has been more than 15 business days since we approved your return, please contact us at chopeas.com@gmail.com

Return Process

To initiate a return or exchange, please follow these steps:

Contact us at chopeas.com@gmail.com to request a return authorization.

Pack the item securely in the original packaging.

Include the return authorization number on the outside of the package.

Ship the package to the address provided by our customer service team.

Chopeas ™

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at chopeas.com@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at chopeas.com@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at chopeas.com@gmail.com.

Return Process

To initiate a return or exchange, please follow these steps:

  1. Contact us at chopeas.com@gmail.com to request a return authorization.
  2. Pack the item securely in the original packaging.
  3. Include the return authorization number on the outside of the package.
  4. Ship the package to the address provided by our customer service team.

  

Who We Are?

Welcome to Chopeas
Your go-to destination for high-quality products that bring joy to your everyday life. We are committed to providing the best selection and service.

Our Story
Founded in 2023, Chopeas began with a mission to offer top-quality products that make life easier. We've grown into a beloved brand with a loyal customer base.

Mission and Values
We aim to provide exceptional products with integrity, customer satisfaction, and continuous improvement at our core.

Meet the Team
Our dedicated team is committed to providing you with the best experience.

Our Commitment
We ensure a positive customer experience and stand behind our product quality with a satisfaction guarantee.

Community and Sustainability
We give back to our community and strive for sustainable practices.

Stay Connected
Follow us on social media or sign up for our newsletter for updates and exclusive offers.

Blog posts

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Sarah L.

Absolutely blown away by the innovative kitchen products offered by the Chopeas! From unique utensils to smart appliances, every item I've purchased has enhanced my cooking experience tenfold. It's clear they're committed to revolutionizing the way we cook, and I'm here for it!

Michael S.

I used to dread spending time in the kitchen, but ever since I discovered the Chopeas shop, it's become my favorite place in the house. Their range of products has reignited my passion for cooking, and I find myself trying new recipes every day. Thank you for making cooking exciting again!

Emily H.

I've been a loyal customer of Chopeas for months now, and I can confidently say they've transformed my kitchen into a hub of creativity and innovation. Their products are not only practical but also add an element of fun to cooking. Trust me, you won't be disappointed!

William C.

As someone who loves experimenting in the kitchen, I can't thank the Chopeas store enough for their incredible range of products. Each one is thoughtfully designed to make cooking more enjoyable and efficient. I've never been more excited to whip up meals for my family and friends!